They have competent employees who do a good job. You are only insured for what you really need. The advice is very helpful and easy to understand

Top service

Friendly customer service

I definitely can't recommend it. They sent the debt collection without warning

Basler was highly recommended to me, but unfortunately I had no luck. Verbal agreements were not honoured, incorrect documents, I was ripped off. Ignorance is shamelessly exploited. Their tactics are systematic. Never again Basler!

To be honest, I rarely write reviews. However, I must praise this insurance company. They helped me and we resolved the case. They also have friendly people working there, I was very pleasantly surprised. I recommend

Very competent. And they settled my case immediately

My partner and I have been insured with Baloise for a long time. I'm only giving it four stars because Basler has fulfilled all the basic services well so far. I would give it 5 stars for going the extra mile. We are a little sad that our sales consultant is leaving Basler. We are looking forward to the successor.

Only disadvantages for Tesla drivers. No bodywork partners who are Tesla certified, therefore high deductible and no replacement car and that with fully comprehensive cover.

Very good insurance and help you immediately.

Always very customer-friendly, no waiting times on the hotline, great service and advice at the highest level. Once SoBa always SoBa. Thank you!

Best insurance company in Switzerland, customer for years, always satisfied, good value for money and fair prices.

Worst insurance ever!!! ABSOLUTELY NOT RECOMMENDED!!!

After calling 3 times, each time at least 10 minutes on hold to talk to a robot, don't understand the system. It's a pity that I wouldn't take out this insurance for this reason alone.

Very friendly staff

I am very satisfied with baloise

Always the best products and advice

Had reported damage by phone and online 1 1/2 year later they replied after the car was sold

Every year I have until 23 December to make the payment into my pension account. As early as October, I am informed in writing that no payment has yet been made. Recently, at the beginning of December, I was asked by telephone once again to make this payment, and I am always annoyed by this procedure, apparently the employees have to be kept busy.

Very nice and friendly.

Everything is fine and good

Very uncomplicated processing, very competent advisors. In the event of a claim, very unbureaucratic and quick processing. Gladly again and again

Satisfied for years.

Why should we write you an email saying that Mr B.H. is right and that he is a good employee, but if he is so good why do we know that he is no longer with Basler and if he is right why was the cancellation not accepted? It is very sad that you are so unprofessional, we have also made a complaint and have not received an answer to date, that says it all how bad you are and in no case worthy of empathy.

Very good agent and great offer

Customer satisfaction with Baloise Switzerland

Baloise Insurance achieved an overall rating of "good" (4.2) in the Checkall Customer Satisfaction Survey 2024. Of the more than 5,400 Swiss participants, Baloise's information, communication and transparency as well as the convenience of contacts were each rated as "good" (4.3). Baloise's services achieved a rating of "good" (4.1), while the price-performance ratio was rated as average with a score of 4.

What types of insurance does Baloise offer?

The types of insurance offered by Baloise are as listed below:

Car insurance

Household insurance

Personal liability insurance

Legal protection insurance

Life insurance

Cyber insurance

Baloise Car Insurance

Baloise car insurance is a product from Baloise that offers various insurance cover options for vehicles. Baloise car insurance includes various insurance packages such as liability insurance, partial casco and fully comprehensive cover, each of which covers different loss events and risks. You can find more information about Baloise car insurance at Car Insurance Comparisons.

Baloise Household Insurance

Baloise household insurance protects the contents of your home and offers financial protection in the event of damage to or loss of your personal possessions. Baloise household insurance covers risks such as theft, vandalism, fire damage, burst pipes and damage caused by natural disasters such as storms and hail. You can find more information on Baloise household insurance at Household insurance comparisons.

Baloise Personal Liability Insurance

Baloise personal liability insurance protects you against financial risks if you unintentionally injure people or damage their property. Baloise personal liability insurance covers costs for which you are legally liable. You can find more information on Baloise personal liability insurance at personal liability insurance comparisons.

Baloise Legal Protection Insurance

Baloise legal protection insurance offers insured persons legal assistance in various situations in order to protect themselves against legal disputes or to enforce their own claims. Baloise legal protection insurance covers the costs of lawyers, court proceedings, expert opinions and other legal expenses up to a contractually agreed sum insured. Baloise legal protection insurance gives you the opportunity to choose your lawyer freely to ensure the best possible representation in legal matters. You can find more information on Baloise legal protection insurance at legal protection insurance comparisons.

Baloise Life Insurance

Baloise life insurance offers financial protection and security for relatives in the event of the insured person's death, as well as an opportunity for the insured person to accumulate assets during their lifetime. Baloise Life Insurance offers various options in terms of contract term and payment modalities, so that the insurance can be customised to the financial possibilities and needs of the insured person. You can find more information on Baloise life insurance at Life insurance comparison.

How can I cancel my insurance with Baloise?

Cancelling insurance with Baloise can be handled differently depending on the type of insurance and the specific contractual conditions. Before you submit the cancellation to Baloise, you should carefully review your insurance policy and the contract documents for the notice periods. Cancellation with Baloise should always be made in writing in order to have proof that the deadlines have been met. You can send your cancellation letter for insurance to Baloise by post, fax or e-mail.

If you have any questions or uncertainties regarding cancellation, you can contact Baloise's customer service directly. You can find the contact details in your insurance documents or on the Baloise website.

Baloise Switzerland Reviews